The volume settings in the app can’t be changed. The volume can however be adjusted through the phone's own settings but it doesn’t go beyond the maximum ringtone level of your phone. Based on the type of mobile device that you have; you can set it to flash and to vibrate stronger.

The volume settings in the app can’t be changed. The volume can however be adjusted through the phone's own settings but it doesn’t go beyond the maximum ringtone level of your phone. Based on the type of mobile device that you have; you can set it to flash and to vibrate stronger. It is also good to know that it is possible to add ‘an alarm reminder’ to an activity. The alarm reminder works much like the snooze function in an alarm clock. The alarm will start to ring every thirty seconds after the start of an activity; until the user clicks on the notification and opens the activity.

Yes, it is possible to insert links in activities and in the ‘notes’ functionality. For example, you can add the link for a bus timetable or perhaps a new episode from a TV series or a podcast.

Due to the Schrems II judgment, Wellbee has changed the cloud service from Amazon Web Services to Cleura City Cloud (compliant cloud), which means that the data is stored in Stockholm. Cleura is a Swedish company based in Karlskrona.

Wellbee is supported by both iOS and Android and is suitable for mobiles and tablets.

Wellbee works best in Chrome and Firefox but it works well in other web browsers as well.

You can log in with your planner account both on the web and in the app. To change the settings, you must be logged in on the web, but you can create activities, checklists, photo diary posts, notes, make video calls and chat with the user in the app. For example, it will be convenient to use your phone to take photos and record audio and videos in the user's house to reinforce lists and activities with daily chores.

No, Wellbee is a tool for achieving independence and security and should be used as one. Reminders for critical medication and any patient data should not be stored in Wellbee.

In both the web and in the app the languages Swedish, English, German, Spanish, Italian and Norwegian are available in logged-in mode. The homepage (i.e. the logged-out mode) and manuals are available in Swedish and English.

Wellbee does not provide its own solution for screen reading, but through settings on the phone it is possible to have text read aloud. However, it is possible to upload audio files in activities, checklists, entries/posts in the photo diary and on the contacts, as a support for the user.

Wellbee does not provide its own solution for voice control, but it is possible to use the phone's in-built voice control function. However, Wellbee works best if the user can press on the screen with a finger or a stylus.

Yes, it includes 80 photos and 1700 pictograms (Mulberry). Pictures that you upload yourself end up in a common image library for the planners and the users.

Sometimes the status displayed on a contact and their actual status can go out of sync because of network delays. It's a challenge with other video calling services as well. A good addition to video calls would be to enter the planner as a contact in the Address Book, so that the user can make a regular call from there as well.

The Bulletin Board will be improved and made more adaptable with the ability to hide parts and to change times for staff shifts, for example.

Yes, it is possible to replace the images with your own photos in the app. Click on the pen icon in the upper right corner and then on "change image". Now you can upload a picture of the user in their own clothes.

Yes, Clothes can be added as an item in a checklist. The checklist can then be linked to an activity. At the moment, the option to add Clothes to a checklist is only available on the web. When the user clicks a Clothes item in a checklist, the current weather data is retrieved and an image of how they should dress up that particular moment is displayed.

For a license paid by credit card to be terminated, the user must log in to the web and remove their account from there. Click on your name in the top right corner and go to "profile". At the bottom of the page there is the option "Delete account". Planners can delete their accounts in the same way but it will not affect the subscription of the license. To terminate a license that is paid by invoice, an organization admin must log in to the web and remove the entire organization from there. Click on your name in the top right corner and select your organization name from the menu. Then click on "General", at the bottom of the page you will find the option "Delete account". If a planner or user wants to delete their account, they can do so by clicking on their name in the top right corner and then by going to ‘profile.’ There, the option "Delete account" can be found. This will not affect the subscription of the license.

User: The user is the person who needs support. The user can log in on the web and change the settings in the app, invite planners and decide which functions the planners should have access to, as well as assign admin rights to the planners. The user is at the center and has control over how their Wellbee should work. Planner: Planners are invited by the user or by an admin planner. They can create content for the user and communicate to them via web and the app. A planner cannot change any settings, nor can they invite more planners. Admin Planner: The first admin planner is invited by the user, after that the admin planner can distribute admin rights to more planners if the user allows it. The admin planner has the same permissions as the user; they can change settings, invite and remove planners, and decide which features they should have access to. Super Admin: The superadmin role is only available if you have an "Organization" type license. The person who starts the subscription automatically becomes a super admin. They have access to settings made at the organization level. From the organization settings, they can invite more accounts (users, planners and superadmins), link users and planners, create groups, activate login with BankID and terminate a license. A superadmin can also be a planner. Group admin: A group admin is a planner or superadmin who has been invited to plan for a group of users and then given the admin rights. This role therefore, only exists if you have an "Organization" type license. Group admin can create joint activities in the group calendar and publish content on the notice board.

No, it is not possible. Even if the planner's access to the "Messages" function is restricted, the conversation will remain inactive.

No, unfortunately that isn’t yet possible. All kinds of advanced integrations are very big development jobs.